perform on the floor ?
best practices ?
followed in-store ?
> As a retail advisor, we start every project with a preparatory work to fully understand your needs, internalize your expectations and design your tailor-made program.
> Among our extensive database of shoppers loyal to premium and luxury brands, we carefully select the ones who reflect your targeted clientele. We allocate the most suitable team members to professionally handle your project. Our programs assess every touch point of your shopping experience to obtain a global vision of your performance. Furthermore, we evaluate whether your brand's strategy matches with your shopper segments' true expectations and collect insightful data on your brand experience. We build comprehensive reports to provide accurate and reliable recommendations to help you with making the right strategic decisions.
> Our quantitative and qualitative programs assess the key touchpoints of your retail environment: they test the real-life customer experience, collect intelligence on your competitors’ and evaluate whether your brand's strategy matches with your shopper segments' true expectations.
After sales service program