The fifth 'P' - People- will continue to play a critical role in retail success and profitability. In this article, we outline a sustainable operational plan to recruit, train and retain this key asset.
Luxury consumption has catapulted in the past decade yet challenges are rising, especially in the store network and customer experience. We overview the market trends, shopper profiles and provide solutions for the in-store channel.
Retail Performance Asia #1
Our 1st magazine includes in-depth articles of interest to international retailers. We analyze the luxury customer outlook and shopping expectations in China and focus on an emerging market - Mongolia. We also explain how to overcome recruitment and training challenges in Asia. Finally, we shed light on the Pro’s and Con’s of different models of market presence.